Innerhalb der EU, UK und ausgewählte internationale Länder.

Standardversand: 3–7 Werktage.
Express-Optionen an der Kasse verfügbar.

Kostenlos ab 99 €. Darunter werden die Versandkosten an der Kasse berechnet.

Sobald deine Bestellung verschickt ist, erhältst du einen Tracking-Link.

Ja—innerhalb von 2 Stunden nach Kauf. Melde dich sofort bei uns.

100 Tage. Du kannst deine Meinung ändern und das Produkt zurückschicken, solange es unbenutzt und in verkaufsfähigem Zustand ist.

Ja, innerhalb der EU sind Rücksendungen kostenlos.

Ja, innerhalb der 100-Tage-Frist.

Falls sich deine Spielmatten-Tiles beschädigen, bekommst du kostenlos Ersatz. Kontaktiere einfach unseren Kundenservice mit Foto und Bestellnummer.

Absolut. Alle Produkte sind frei von PVC, BPA, Phthalaten, Blei und Formamid. Zertifiziert nach EN71 und OEKO-TEX.

• Schaumstoffmatten: feucht abwischen
• Vegan-Leder-Matten: milde Seife + Wasser
• Baumwollprodukte: Schonwaschgang kalt, lufttrocknen

Yes, absolutely! The Mini Maven is made with non-toxic, baby-safe materials that meet both U.S. and European safety standards.

The outer layer is crafted from 100% organic cotton, while the inner lining is coated with BIONIC-FINISH® ECO, a fluorine-free, water-repellent treatment that’s safe for babies and the environment.

This finish is free from PFCs, formaldehyde, and other harmful chemicals, providing protection against spills without compromising on safety.

Every Mini Maven is independently tested to ensure its gentle on delicate skin, odor-free, and completely safe for everyday use.

Yes, the Mini Maven is designed for use at home or on the go, making it perfect for diaper changes both indoors and outdoors.

The BIONIC-FINISH® ECO water-repellent coating helps protect against light moisture, making it suitable for use in places like parks, cafés, or travel changing areas.

However, it’s best to avoid placing the pad on wet, rough, or dirty surfaces and to store it indoors when not in use. Prolonged exposure to moisture, direct sunlight, or harsh outdoor conditions may reduce the lifespan of the product.

To keep your Mini Maven looking beautiful and performing its best, follow these simple care and storage tips:

Care Instructions

• Wipe clean after each use with a damp cloth and mild soap.
• For a deeper clean, machine wash cold on a gentle cycle using mild detergent.
• Air dry flat, do not tumble dry, iron, or dry clean.
• Avoid bleach or harsh chemicals, as these can damage the BIONIC-FINISH® ECO coating.

Storage & Maintenance

• Always ensure the pad is completely dry before folding or storing.
• Store in a cool, dry place, away from direct sunlight or heat sources to preserve the water-repellent finish and fabric quality.
• Avoid prolonged exposure to wet or dirty outdoor surfaces.
• With proper care, your Mini Maven will remain soft, durable, and reliable, ready for every change, at home or on the go.
  

Wir sind Eco Conscious. Materialien, Verpackungen und Produktion werden mit Blick auf den Planeten ausgewählt.

Orders for in-stock items are processed and shipped within 1-2 business days, excluding weekends and public holidays.

Once your order ships, you’ll receive a shipping confirmation email with tracking information.
Most orders arrive within 3-7 business days, depending on carrier transit times and your location.
Delivery times may vary during peak shipping seasons or due to carrier delays.

We offer free standard shipping on orders over €150. For orders under €150 we offer flat rate shipping fees based on your destination country. 

Once your order has shipped, you will receive a separate email with your tracking number.

If you need to cancel or modify your order, please contact us within 1 hour of placing it.
After this time, we may not be able to make changes, as your order may already be processed.
Please email hello@toddlekind.com for any order modifications.

• Spielmatten: ab Geburt
• Tumble Mats: ab Geburt
• Snug Möbel: ab Geburt
• Mini Maven Wickelmatte: ab Geburt
• Wander Mat: ab Geburt
• Playsack: ab 2 Jahren

Ja, die Wander Mat ist für drinnen und draußen gemacht.

We’re happy to accept returns! For change-of-mind returns, the customer is responsible for return shipping costs.If you’re returning an item because it’s faulty or incorrect, we’ll cover the return shipping.At this time, we’re not able to provide prepaid return labels.

We’re happy to offer exchanges within 100 days of purchase for items that are unused, in their original packaging, and in resalable condition. For change-of-mind exchanges, the customer covers return shipping. If the product is faulty or incorrect, we’ll handle all costs. 

Please allow up to 7 business days for processing.

We offer free tile replacements under our two-year manufacturer’s warranty for products with a verified manufacturing defect.

To start a warranty claim, please email hello@toddlekind.com with the following details:

• Your order number
• The batch ID (found on the underside of your playmat)
• Photos clearly showing the defect

Once we’ve reviewed and approved your claim, we’ll ship your replacement tile(s) free of charge.

Please note that this warranty applies only to manufacturing defects and does not cover damage from normal wear and tear, misuse, or improper care.

Toddlekind gibt’s online und in ausgewählten Stores, u. a. Target (2025) und Babylist für Geschenklisten.

Foam Mats

• Wipe clean with a damp cloth and mild soap if needed.
• Do not soak or submerge in water. Prolonged exposure to moisture can damage the mat.
• Avoid harsh or abrasive cleaners, bleach, or disinfectant sprays, as these may cause discoloration or surface wear.
• Keep dry underneath: Ensure no water or moisture becomes trapped under the mat; always let floors dry completely before placing the mat back down.
• Avoid direct sunlight or outdoor use. UV exposure can cause fading or color changes.

Cotton Products

• Machine wash cold on a gentle cycle using mild detergent.
• We recommend air dry only for most products. Do not bleach, or dry clean.
• Avoid prolonged direct sunlight to prevent fading.
• Wash before first use for best softness and hygiene.

Melde dich innerhalb von 7 Tagen, wir schicken Ersatz.

Wir akzeptieren Visa, Mastercard, Amex, PayPal, Klarna.
Alle Zahlungen sind SSL-verschlüsselt und sicher.

Our Wander Mats are designed for both indoor and outdoor use, and are made with durable, weather-resistant materials that can handle sunlight and moisture.

Other Toddlekind playmats, such as our Haven and Classic collections, are intended for indoor use only. Exposure to water or direct sunlight may cause damage or color fading.

Ja—sie sind frei von PVC, BPA, Phthalaten, Blei und Formamid und erfüllen EN71- und OEKO-TEX-Standards.

If your order arrives with damaged outer packaging, please accept the delivery but contact us within 24 hours of receipt at hello@toddlekind.com.
Include photos of the damaged packaging and items so we can assist you promptly. Please keep all packaging materials until the issue has been resolved.

If you notice any quality issues or defects after unpacking or using your product, please email us within 3 days of receipt and we’ll do our best to resolve the issue quickly.

Yes! All Toddlekind products include:

A two-year legal guarantee (required by EU law) covering defects in materials or workmanship.

Our Toddlekind manufacturer’s warranty, which matches the same two-year term and offers additional support.

If you believe your product is defective, contact us at hello@toddlekind.com with your order number, batch ID, and photos of the issue.
This warranty does not affect your statutory consumer rights.

We accept the following payment methods:

• All major credit cards including Visa, MasterCard, and American Express
• PayPal
• Klarna
• Shop Pay

All payments are securely processed through Shopify Payments, SSL encrypted and secure. Toddlekind never stores your payment information.

Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, and Switzerland.

For orders shipping to the United States, please visit www.toddlekind.com.  

Orders for in-stock items are processed and shipped within 1-2 business days, excluding weekends and public holidays.
If you need to cancel or modify your order, please contact us within 1 hour of placing it.
After this time, we may not be able to make changes, as your order may already be processed.
Please email hello@toddlekind.com for any order modifications.

Once your order ships, you’ll receive a shipping confirmation email with tracking information.
Most orders arrive within 3-7 business days, depending on carrier transit times and your location.
Delivery times may vary during peak shipping seasons or due to carrier delays.

Applicable VAT will be calculated and added at checkout based on your shipping address.

If you believe you’ve received a damaged or defective product, please stop using it immediately and contact our Customer Service team at hello@toddlekind.com.
Include your original order number and photos of the defect so we can review the issue promptly.
All claims are evaluated on a case-by-case basis. Our policy regarding damaged or defective items is subject to change without notice.

If your order arrives with damaged outer packaging, please accept the delivery but contact us within 24 hours of receipt at hello@toddlekind.com.
Include photos of the damaged packaging and items so we can assist you promptly. Please keep all packaging materials until the issue has been resolved.

If you notice any quality issues or defects after unpacking or using your product, please email us within 3 days of receipt and we’ll do our best to resolve the issue quickly.

Please ensure that your full name and complete shipping address (including street name, house number, postal code, city, and country) are entered correctly at checkout.
Toddlekind cannot be held responsible for orders that fail to arrive due to incorrect or incomplete delivery information provided at the time of purchase.

If your order does not arrive within 10 business days of shipment and the address provided was correct, please contact us at hello@toddlekind.com so we can assist you in locating your package.

If an order is returned to us as undeliverable (for example, due to an incorrect address, refusal of delivery, or failure to pick up from a carrier facility), the customer will be responsible for any reshipping fees.
Original shipping costs are non-refundable.
If you prefer a refund instead of reshipment, the refund will be issued minus the original shipping cost once the package is received back at our warehouse.

Once a package has been marked as “Delivered” by the carrier, ownership and responsibility transfer to the customer.
Toddlekind is not liable for lost or stolen packages after delivery confirmation.
If you believe your package was stolen or delivered incorrectly, please contact the carrier directly to file a claim.
We recommend shipping to a secure location to help prevent theft.

A slight scent may be noticeable when you first unpack your playmat. This is normal and comes from the manufacturing process.
Simply air out the mat for 24-48 hours, and any light odor will naturally disappear.

Rest assured, the scent is completely harmless and not caused by chemicals. All Toddlekind mats are made from non-toxic, safety-tested materials that meet strict U.S. and European safety standards.

Our playmats are durable; however, sharp claws can scratch or puncture the surface, so we recommend supervision if pets will be on the mat.

For homes with pets, we suggest our Wander Collection or Tumble Mats, which feature more durable, pet-conscious materials designed to better withstand everyday wear and tear.

We don’t recommend placing heavy furniture or items with sharp legs directly on your Haven or Classic playmat, as this may cause dents or damage.
If furniture must be placed on the mat, use protective pads or coasters under the legs to help distribute the weight evenly.

No, Toddlekind mats are not treated with chemical flame retardants, as these substances can be harmful to children and the environment.
For safety, always keep your playmat away from open flames, heaters, and other heat sources, and never use it near fireplaces or stoves.

No, our Haven and Classic playmats are designed with different interlocking systems and cannot be connected or mixed together.

You can track your order anytime using the link in your shipping confirmation email.
If you created an account at checkout, you can also view your order status by logging into your www.toddlekind.eu account. 

Yes! Toddlekind offers digital gift cards that can be purchased and emailed directly to your recipient. Gift cards never expire and can be used toward any product on toddlekind.com.

Yes! For orders shipping to the United States, please visit www.toddlekind.com.

Always use Toddlekind products under adult supervision.
Discontinue use if any part shows signs of damage or excessive wear.
Toddlekind products are designed as comfort and play surfaces, not intended for sleeping or as a substitute for a crib, mattress, or safety mat.