Happy Customers

Trusted by parents worldwide with over 3000 5 Star Reviews

Based on 3760 reviews
84%
(3173)
11%
(432)
3%
(115)
0%
(9)
1%
(31)

Lovely mat

Premium Foam Playmats | Wild - Sorbet

Poor quality

My mat is brand new and only a few days into laying it down the pattern started peeling on a corner of one of the pieces. My toddler decided it would be a good idea to grab the peeling edge and pull it and now it’s ruined! There is also another piece with the pattern peeling in the corner. The tiles are so expensive so I’m disappointed that it’s already peeling away

Second Purchase

We loved the playmat for our older daughter, and just bought a second to make one larger mat for our new baby.

Premium Foam Playmats | Tulum - Bone

Classic Foam Playmats | Clay

2-in-1 Playmat + Toy Bag | Desert City

Everything went perfect

Nothing to add to the title…100% recommendable…

Works great

Very nice and easy to clean. The colors are bit lighter than we expected. We have oak floors and the latte might have matched better.

Très satisfaite de la qualité du produit, livraison rapide.

Beautiful

Got the Tulum in bone and it exceeded my expectations! So gorgeous and a great neutral!!

Very bad customer service - product damaged

Great product. Tiles fit snuggly together and stay in place. The foam is thicker than other similar products and supports my kids well. Worth the extra money in my opinion.

Poor quality compared to past order

Unfortunately the quality of the last order is way below the quality of previous similar playmats. The pieces do not fit properly (I am not referring to the old pieces with new ones, but the pieces from current order between each other) It is not reaching the expected quality standards like in the past

Great low maintenance play mat

Absolutely love this play mat. We have wood floors and I needed to add something in my nursery that created a softer play area so I got 2 of these and made an extra large rectangle that fits the space perfectly. I really like that it’s customizable! We also have 2 dogs and I felt like this would be easier to keep clean instead of a rug that would cling on to pet dander/hair. Definitely glad I went this route so I can just wipe it down as needed.

High chair splat mat

Hi,
I think the prize of the splat mat is totally overpriced. I was very disappointed when I opened the parcel. Luckily I bought it in sale, if not I would have sent it back. For me it is only a piece of plastic sold for €60. way to overpriced! Also the color came much stronger than it seems on the picture. Very sad to give such a bad review but that’s what I think.

Classic Foam Playmats | Moss

I tried to cancel my order but the company didn’t read my email for days

I requested a cancellation almost as soon as I placed the item following the website instructions. They responded to my email conveniently once I had received the mat. jes replied to me saying that if I wanted to return it I’ll get charged for it, after not replying to cancel it for days!! What is this? Shady practices?

Hi Nicolas, I'm sorry to hear about your frustrations with cancelling your order. I took a look at your order and as we mentioned before, your email was sent to our Europe helpdesk and the email was temporarily miscategorized. I did see we voided the return shipping fee and sent you a return shipping label free of charge. Please send an email to customerservice@toddlekind.com if this was not received. If you have any further questions, please do not hesitate to reach out.

Nice patttern but still hasn’t flattened out

Lovely pattern and feels nice to stand on but unfortunately it was very tightly rolled up - for quite some time I believe as it has a date stamp on it from 3 years ago. This has meant that even after a couple of weeks it still won’t lay flat, and has become a bit of a trip hazard.

Scam

I placed my order over a month ago and have still not received my product. Customer Service have been slow to respond to every email and have been incredibly unhelpful. The tracking information they have given shows the item has not left the warehouse but they are claiming the item has been delivered. Their website now says the item is out of stock and they are not responding to my request for a refund. This was a gift from a family member for our “newborn” and it has become increasingly awkward when they text every few days to see if we have received it yet. Overall very disappointed. The form will not let me put a 1 star rating but I can see other reviews of 2 stars so I am trying that to see if the view goes through.

M
Premium Foam Playmats | Deco - Ecru
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Premium Foam Playmats | Deco - Ecru

Classic Foam Playmats | Stone

Play mat

The mat we purchased is BEAUTIFUL! It fits perfectly in our little boys nursery. Thank you so much!

One Piece Reversible Playmats | Tribeca - Sahara Sun

I have not recived the playmat

After 2 weeks I have not recived the playmat yet…!